Discovery Group (DGL) Ltd.
Suite 280, 8702 Meadowlark Road
Meadowlark Professional Building
Edmonton, Alberta Canada
T5R 5W5
Toll Free: 1 - 888 - 444 - 7660
Tel: (780) 444 - 7955
Fax: (780) 444 - 4884
E-mail: mail@group-tour.com
Discovery Group (DGL) Ltd Terms and Conditions
We strongly advise clients to read the booking
conditions in the Trafalgar brochure or on the relevant website.
Persons who are not citizens of the United States or Canada may
require additional visas, passports, documentation, vaccinations
or inoculations. These documents are always the passenger's responsibility.
DEPOSITS are as per brochures, usually $200 per person, which
is due at time of booking. Full payment is due 46 days prior to
departure. Initial deposits are totally non-refundable. We accept
bank draft, cashier’s check, certified check and all major
credit cards. Please note that all tour operators reserve the
right to cancel tours where it is deemed there are not enough
passengers
PRICES ARE assured with initial deposits except in the case of
unusual currency fluctuations and acts of government including
changes to air taxes implemented after the payment of air tickets.
If prices rise by more than 5% of the total package price the
option of canceling the tour without loss of deposit is available
but is totally at the discretion of Discovery Group Ltd and its
ticketing agency.
AIRLINES at all times reserve the right to change flight times
or even cancel flights without compensation. We will work diligently
to re-book or re-arrange tours to accommodate changes caused by
airlines but cannot guarantee tours will run exactly as scheduled.
It is the travelers responsibility to verify flight arrival and
departure times for all flights.
TOURS will occasionally need to be executed in reverse order
or otherwise changed to accommodate weather, political or government
action, human error, Acts of God, sickness, calamity or other
unforeseen circumstances. We are not responsible for strikes,
closures of attractions, late deliveries, civil commotion, or
third party actions . We reserve the right to substitute hotels,
airlines and other services at our discretion. Tours commence
with boarding of aircraft where we have provided airfare and otherwise
with motor coach boarding or check-in to first hotel.
Tour Cancelations/Rescheduling All tour operators and their suppliers
have the right to change or cancel your booking in accordance
with operating requirements or circumstances beyond their control.
Should change or cancelation prove necessary, we will give you
reasonable notice thereof, in the circumstances, and where available,
offer you a comparable alternative. If an alternative is not available
or acceptable you will be entitled to either a refund of monies
paid by you to us or transfer to another holiday without payment
of any transfer fee. If an alternative is not available or acceptable
to you, you will be entitled to either a refund of monies paid
or transfers to another holiday or credit towards a future purchase.
These are totally at our discretion.
DOCUMENTATION for travel is entirely the responsibility of the
client. We accept no responsibility for passports, visas, visitor
cards, naturalization papers, work permits, transit visas, entry
visas or other documentation and do not extend refunds for passengers
who fail to obtain proper documentation or lose/misplace documents.
**For list of contact numbers for Consulates in the United States
where VISA information may be available for American Citizens
http://www.state.gov
TRAVEL INSURANCE (deluxe coverage) is strongly advised for all
minors, student travelers and adults. Please don’t take
chances with your finances, health and well-being.
PRICING is available in Canadian dollar or United States Dollar
equivalents and can vary slightly with currency fluctuations.
Tour pricing includes hotel taxes, local taxes where applicable
including VAT in Europe.
BAGGAGE ALLOWANCE is restricted to one carry-on bag which meets
current airline regulations and one checked piece of baggage not
to exceed 20 kilograms (44 pounds) in weight and sum of width/height/length
not to exceed a total of 200 centimeters (80 inches). Flammable
items, dangerous liquids and unsealed food items are strictly
prohibited. We are happy to advise on packing and baggage restrictions.
DISCOVERY GROUP (DGL)LTD and its ticketing agency are not responsible
for extended stays made necessary by weather or other unforeseen
circumstances. In all cases we reserve the right to remove any
passenger at any time from one of our tours, without compensation,
and entirely at the passengers own expense.
SMOKING is not allowed on our tours.
SEATBELTS must be worn by passengers where provided and where
required by law.
DISCOVERY GROUP (DGL)LTD and our ticketing agency do not own,
operate or manage hotel, motor coach, financial institution, train,
airline, cruise, ferry, transportation, insurance provider, ticket
issuer, security company, guide service. We assume no responsibility
or liability for companies we have retained or contracted on your
behalf for any reason.
INSURANCE CLAIMS require a statement signed by a physician and
other supporting documentation as required by our insurance provider.
HEALTH CONCERNS AND TRAVEL ADVISORIES Please consult your family
physician regarding possible quarantines, personal health issues,
inoculations, vaccines or other medical advice pertaining to domestic
or international travel.
Health Advisory Reports for travelers visit http://www.cdc.gov/travel
and/or http://www.dfait-maeci.gc.ca/
For all Americans traveling abroad visit http://www.travel.state.gov/
Please read your brochure thoroughly and phone us with any questions
you have.
Please note that at all times passengers are fully responsible
to obtain travel documents including passports, visas, tourist
cards and any other documentation required by governments or airlines.